Frequently asked questions

No. Paste the link to your existing Business Page, booking profile, or website, and Tuned's AI drafts your bio, services, pricing, and hours for you to review before anything publishes. Photos are only ever suggested, never added automatically, and you can save a draft and come back to it anytime.

Your Business Page is a free mini-website that showcases your services and lets clients book with you. It's included on every plan, and you can apply a designer-made theme with a single tap.

Yes, on the subscription plan. If you already own a domain, we'll give you step-by-step directions to connect it. If you need one, we'll purchase and set it up for you and bill it annually at cost.

Yes. Sync your phone contacts, or upload a spreadsheet and map the columns yourself. Tuned flags likely duplicates so you can review and merge before anything is added.

No. Use the built-in AI writer to generate a tagline and an About Me bio from a few details about your practice, then edit it however you like.

Yes. Set up medical history questions and an informed consent or policies agreement once, and every new client fills it out and signs from their phone, no paper forms.

No, turn on auto-send once and Tuned sends the intake request automatically whenever you add a new client.

Yes, two ways. Your Tuned appointments post to a dedicated Tuned calendar in Google, and you choose which of your other Google calendars block your availability so you never double-book. Sessions post back as "Busy," never with client names.

No. Every booking, whether a client requests it or books online, arrives as a request you accept or decline first. Nothing is confirmed until you say so.

Each session is recorded against your own cancellation policy window, so you can see who's reliable before you rebook. A session you cancel yourself never counts against the client.

Yes. Long-press any time on your calendar to block an hour, a custom range, or the rest of the day, and clients won't see it as available.

Yes, set a session to repeat weekly and choose how many times it should repeat or an end date.

Yes. Set your standing weekly availability, then fine-tune booking rules like minimum notice before a session, buffer time between sessions, and how many sessions you'll take in a day.

You'll get a reschedule request you can approve or counter with a different time. If you don't land on a time together after a few rounds, the request expires so it doesn't drag on.

Yes, turn on "Require credit card" and new bookings won't go through until the client adds a card.

Yes. Add a note to a client's profile for general context, or a note tied to a specific session for what happened that visit.

Yes, each client's profile has a timeline of every session, payment, note, and signed agreement together, plus quick stats like total visits and spend.

Yes, tap Client Intelligence on a client's profile for an AI-generated summary pulled from their history with you.

Take a card in person with Tap to Pay on iPhone or Android, no extra hardware needed. Save a client's card on file for repeat visits, sell prepaid packages, or send a one-time payment link by text, email, or QR code.

No. Card processing runs through Stripe at Stripe's standard rate, passed straight through with no markup from Tuned: 2.9% + 30¢ for online transactions, 2.7% + 15¢ for in-person taps. Money lands in your bank, not ours.

Yes, card processing is included with your Tuned subscription at no extra platform fee.

Core tools, scheduling, Google Calendar sync, your client list, Business Page, and reviews, are free forever. A single $14.99/month subscription unlocks everything else: online booking, intake forms, session notes, payments, packages, payment links, and a custom domain. No tiers, no add-ons. A one-month free trial applies to the subscription.

No. Tuned doesn't take a commission on your income or a cut of your payments. The only other cost is the standard card processing rate, passed straight through from Stripe with no markup: 2.9% + 30¢ online, 2.7% + 15¢ for in-person taps.

Yes. There are no contracts. Cancel your subscription anytime and keep using the free forever tools.

Yes. Each notification type, new bookings, reminders, and more, has its own push, email, and SMS toggle, so you can turn off just the ones you don't want.

Yes, add up to 500 characters of additional instructions once and they'll be included in the messages clients receive.

Your choice. Keep reviews on your Tuned Business Page, which works out of the box, or connect your Google Business Profile so requests point clients there instead.

Yes, the Reports tab charts your earnings, sessions, and hours over any date range, plus shows your top clients by revenue or visits.

Yes, go to Settings and choose Delete My Account. It walks you through a confirmation before permanently removing your data.